Call Transfer Custom Value for Phone Numbers is not allowed.
T
Taylor Moss
My snapshot works great for Voice AI agent updates except for one thing. The Call Transfer action forces a phone number and won't allow a custom value. I have to go in to every location of 95 locations and update the transfer phone number back to the correct values if I want to push any snapshot change for our locations. It's the only field that cannot be done as a custom value... and I don't get it.
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