Request:

Right now, GoHighLevel allows Outlook calendars to be connected and even displays shared calendars. However, there's a major limitation when it comes to shared calendars:

Even if someone else (e.g., another team member) created the event on their calendar and shared it with me in Outlook, once it's synced into GHL through my Outlook account, all events appear as if they were created by me.

💡 What we need:

Please enhance the Outlook calendar integration so that shared calendar events retain the original calendar owner and/or event creator, similar to how it’s shown in Outlook.

Why this matters:

It causes confusion when viewing events created by other team members.

Makes it difficult to manage team schedules accurately.

Reduces the effectiveness of calendar transparency for larger teams using Outlook.

Prevents proper calendar routing logic in GHL (e.g., assignment, availability, and ownership).

Ideal Solution:

GHL should be able to distinguish between calendars that are shared with the user and those owned by the user.

Events from shared calendars should either:

Display the original owner/creator in GHL, or

Be clearly marked as coming from a shared calendar (not owned by the GHL user).