Reschedule appointment doesn't trigger notification
upcoming
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Joe L
Currently in automations, there is a trigger for Appointment Cancellation but none for Appointment Reschedule.
Need to be send notification both to the client and to internal team that an appointment has been rescheduled.
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S
Stuart Prestedge
Is this done yet? It's been 9 months and it's quite important to detect this even in automations - not just for notification purposes.
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Swadha Bhoj
upcoming
Nixon Manuel
Swadha Bhoj rescheduled appointments shouldn't nofify as "new appointment". They should sms as "Appointment Rescheduled". Also cancelled appointments should confirm via sms and email.
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Linn Kloster
Absolutely, and believe there are other posts about this that this can/should be merged with