A typical scenario: a client comes at 10am. The treatment will take 1.5 hours. An esthetician is busy with the client for 15 minutes only - to set things up, and then the client is with a few layers on her face, listening to music. For the rest of the appointment (75 more minutes) the esthetician only comes once in a while for a few seconds to check on the client. But there is nothing else to do.

That's why she can take another client, but not at 10am - because she was busy for the first 15 minutes - but if the next client comes at 10:15am - it's perfect. The second one will also take 90 minutes, and again only the first 15 minutes of the 90 the esthetician is busy with her.

Clients are in different rooms. Some estheticians can handle 2 overlapping clients, some 3. Most of the time, the esthetician just circles around them all, from one room to the next.

Basically, we are talking about a similar setting to what GHL has - just instead of how many customers can fit into one time slot, it's how many customers can have their appointments overlap - for the beginner esthetician they can't overlap, so it would be 1. For a more experienced pro - 2 can overlap. For a master one - 3 can overlap. We have one esthetician who can handle 4 overlapping clients.

This is how beauty industry functions. Most activity in the beauty industry is structured this way.

It would be so great if GHL could accommodate the beauty industry too... Why to exclude the whole industry from being able to use the great calendar feature?