Limit to appointment rescheduling and cancelling
T
Theodor Holm
The ability to only allow appointment rescheduling and cancelling up to a certain time before the appointment start. For example you would only be able to cancel the meeting 24 hours before the set date.
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Canny AI
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Cancellation appointment
A
Andres Boron
Example of a customer booking an appointment online. The idea is that once an appointment has been confirmed, it can only be canceled within a certain time. For example, a customer books for 4PM. I need to be able to add a condition if the appointment is canceled before 11AM, then it's fine, if the client want to cancel it after 11AM, it's not possible.
F
Francisco Llave
Hi Andres Boron, Not really what you are looking for, but I think it might help you reduce the last minute cancellations.
I've developed an app that notifies other clients when an appointment is cancelled.
The app searches for future appointments within a range and notifies the clients about a sooner available slot. It is not an active waiting list, but is more a Spot Filler that moves future appointments into cancelled spots. This helps to drastically reduced last minute free slots
If you are interested, simply send me an email at innexumtech@gmail.com and I show you how it works. My clients are really happy with it :)
A
Adrian King
100% - this is very important for some businesses. A calendar should be able to be set up so that the customer cannot reschedule or cancel within a user-definable time before the appointment start time. Yes to this :)
V
Victor Glez
Yes! we need a calendar setting that allows cancellation or rescheduling of appointments only within the specified time allowed.
J
J P
This is key.