📝Summary

Enhance the prospect-facing calendar UI by visibly showing unavailable (already taken) time slots instead of simply hiding them. This subtle UX enhancement adds psychological triggers of urgency and scarcity, improving booking conversion for users who want to appear in-demand.

Current Behavior (BEFORE)

Unavailable/taken time slots are hidden.

❌ The calendar only shows remaining available times.

❌ No visual signal that other slots have been taken.

❌ Prospect cannot tell how “busy” the calendar is.

❌ No urgency or scarcity is triggered.

Suggested Behavior (AFTER)

☑️ Show unavailable/taken time slots as visible but struck-through, greyed out, or otherwise marked (similar to what’s shown in Calendar Debugger).

☑️ Add option to turn this off in Calendar Settings (near "Look Busy" setting)

☑️ This allows the calendar to look busy and signal demand.

☑️ Prospect sees "these times were available, but are now gone," which subtly pushes them to book before other slots disappear.

☑️ Clearer framing of availability—"this is what’s left" instead of "this is all there is."

BENEFITS

💪 Boosts perceived demand and scarcity → better conversions.

💪 Helps businesses look in-demand (a form of social proof).

💪 Adds psychological friction in the right direction: "I’d better book now."

💪 Uses UI already available in Calendar Debugger (strikethrough style), so it's feasible.

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I’d love to see this as a native option in GHL. Happy to further clarify or provide examples. 🤟 PLEASE UPVOTE.