Calendars-Outlook Fix Sync when changes are made to repeat meetings
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Ronda Green
When i change 1 meeting that is part of a recurring/repeat meeting, the change does not sync and update in my HL calendar and affects my availability for bookings. (only the 1st meeting in the original sequence is synced if changed). Been told this is a 'outlook issue' when I don't believe this to be true as other scheduling softwares like Calendly have zero issues with this.
All my clients are on weekly standard meetings for 5-6+ months and at times we need to adjust just 1 of them.....if this is any other meeting than the very first one the changes to not sync to HL.
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Swadha Bhoj
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Brian Amirian
I am having the same problem. At least 50% of my meetings are recurring and single occurrences get rescheduled all the time. That creates a serious problem with availabllity where it's wrong twice... you end up showing availability where you don't have it (because a recurring meeting was rescheduled to that slot) AND, you don't display availability when you actually have it (because HL is relying on the original calendar date/time).
Support is telling me "Unfortunately it cannot be fixed due to our limitation. You can try re-connecting your outlook connection in highlevel to see if It updates to your current outlook calendar, that is the only work around that I can think of."
So, they seem to be indicating that the issue is the way they have implemented
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that makes much more sense to me than an 'outlook issue'. As you said, Calendly works fine.BTW, I tried that workaround... it doesn't work.