Appointment Blacklist
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Simon Murphy
Is there a way to block a contact from booking appointments on a GoHighLevel Calendar? I made an automation when a contact has the "Blacklist" tag to set the appointment status as cancelled, but this doesn't cancel or delete the appointment. Is there a way to do this?
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Mat Koenig
Simon Murphy we have a tattoo shop client who needed this so we created a workflow that checks for a tag ‘blacklist’ when an appointment is triggered and if they have the tag present it replies with an email and sms that says “Unfortunately because of too many missed appointments we cannot book your appointment online. To book time you must call xxx-xxx-xxxx to set an appointment.”
Then it cancels their appointment.
It’s not perfect but it works for now. Hope that helps you.
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Simon Murphy
Mat Koenig I have a workflow that should do the same thing. I have it update the appointment status to cancelled, but it doesn't seem to remove the appointment on my outlook calendar.
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Mat Koenig
Simon Murphy oh I can see how that would be very frustrating. I use Google calendar and it removes it for me