The cancel appointment link refers to a msgsndr.com-link, and the look of that site needs to be updated.

The button is too big on mobile screen so it looks unprofessional.

The translation to Swedish is awful, so we need to be able to customize it.

The time and date is also crossed out, which makes the customers believe that it is already cancelled, before they have pushed the cancel-button. I think it would be less confusing if its not crossed out.