Voicemail detect does not work, breaking workflow completion when Stop on Response is enabled.
G
Greg Bishop
When using the Voicemail Detect feature on a Call action, if the customer phone's voicemail answers, the call is considered complete even when Voicemail Detect is turned on. This seems to be happening specifically for numbers where the voicemail has an "announce" feature or may be a VOIP system. Either way, my client has more dropped leads than successful workflow completions due to this feature not working as documented. in the Help.
Please fix asap!
Log In