D
Dom Mendez
This new feature seems pointless at the moment. It says you can manage Saas products & subscriptions but you cant. I followed this setup process and created the new saas product inside the agency sub-account. But the following issues/improvements need to be in place asap for this feature to be worth it.
  • When inside the agency sub-account and applying the saas subscription to the contact (inside payments tab)... The "saas" subscription does not apply any saas settings or saas plan to the sub account that the contact is related to. Therefore any rebilling settings is also not being applied. When applying the saas subscription from the sub account level it should automatically active saas mode and update the sub account information the exact same way it does when applying from the agency level.
  • Also if you apply the saas plan from the agency level, you cannot schedule this for a future date and only option is to charge immediately. This also would be a great fix and better improvement to the feature. As we dont charge upon account creation and only charge on a certain day of the month. Being able to schedule saas mode plans for a future date will be a game changer for us.
  • Also separately i great improvement to the subscriptions would be to enable pro-rate charges the same way Stripe does. This will allow us to chose a specific recuring billing date but charge a pro-rate amount for any usage before the billing date comes.
Hopefully this makes sense.