GHL repeatedly prevents us from accessing sub accounts.
I
Ian Colville
Deleting cookies and clearing site data SOMETIMES fixes the issue but often it does not and we have to wait a few days and try again before we can access sub-accounts. Tech support is aware of this but we unable to tell us if a fix was in the works.
We've replicated the issues in 3 browsers - Edge, Brave and Chrome
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J
Joakim Walstad
I experienced the same during the Summer of AI campaign in May/june 2025.
Problem persisted across Chrome and Edge, including in Inkognito and in InPrivate mode, despite clearing cookies.
GHL, you must implement a server side solution to keep track of your campaigns instead of client side cookies because it is very frustrating since this doesnt work as intended.
I was always redirected to https://app.gohighlevel.com/ai-employee-promo without any ability to access my sub accounts.
Eventually, clearing cache and cookies allowed me access, but it wasnt predictable