Fix the stability so we don't have downtime every month
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Yusuf Young
In the last 2 months, the app has been completely inaccessible for both us and all our subaccount clients, for 15-30 minutes.
In the current downtime (just fixed as I was writing this), even forms on clients' pages weren't loading.
Needless to say, this is extremely problematic because with tens of subaccounts, our support inboxes get overcrowded and we lose several clients if this happens frequently.
Making the app run without hiccups is more important than any feature. Please prioritize this so that it doesn't happen.
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Alan Michael
Please add a notification to the agency account - and send an email that there is a problem. That way we can inform clients in advance or without waiting on support for an hour only to be told what could have been said broadcast. This will save us ALL time Agencies and GHL :-)
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Imran Khan
Same. Too slow!
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Yusuf Young
Another outage right now! None of our subaccounts can load and we're getting overrun by support requests. This is completely unsustainable and needs to be addressed!
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Yusuf Young
Outage again. Subaccounts are not loading. This keeps happening, and every time it happens, it costs us lost sub-account clients and overloaded support.
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Yusuf Young
Again down... This is really, really bad. I'm in the middle of a demo and the system just stopped working.
I have tried logging in with Chrome Incognito, and Firefox. Same results. Just doesn't log in.
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Oliver Raahauge
The GHL Platform is painfully slow. We can't have this happening with clients, it's too expensive for us to use this if it has our customers churning.
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Nixon .
Oliver Raahauge Yes, it's very slow. I'm on the phone setting and checking appointments with customers and everything takes forever. Get fast like Squarespace and AcuityScheduling asap! I can't in good conscious resell this to anyone.
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Yusuf Young
Just had another 10 minute downtime.