Failed Payment grace period (non instant disable their account)
J
Jr Antonio Esposito
I've lost already 10 clients because of this simple thing. They get offended because we instantly disable their account when a payment fails.
If you think about it, no SAAS disable your account when you fail the payment for the first time...
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S
Susie Sun
Agreed
N
Natalie McCrae
This would be great along with the ability to send out a notification to inform the client of the failed payment so they can be proactive
L
Linn Kloster
We would really like this too. For example, it would be great if we could automatically send out some emails (ideally customizable) when a payment fails to notify the customer and decide what the grace period will be before the account pauses (like 3, 5, 7 days)