disabling SaaS clients accounts when they don't pay and enaibling them back on when they pay
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Autopilot
Merged in a post:
Automatically Disable SaaS Sub-Accounts When They Stop PAYING
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Peter Jen
Automatically Disable SaaS Sub-Accounts When They Stop PAYING - I have SaaS sub-accounts that stopped paying MONTHS ago and their website, automations, email functions are still functioning. If I stop paying HighLevel (which I don't plan to :)) HighLevel propaply automatically shuts me down after a few days. This is a core feature for SaaSpreneur Agencies.
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Linn Kloster
This is already an option for SaaS Agencies. Go to your SaaS Configurator > Advanced Settings and you'll see a toggle (defaults to Off) that says "Suspend sub-account when SaaS subscription fails". Toggle it on and this should be taken care of.
However, it should have a grace period and the ability to send customers a notification so they can update their payment info (the most common reason why payments fail), because people get upset (and some may cancel) when their accounts get disabled immediately before they have a change to update their card.
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Wesley Rocha
Agreed!
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Jahan Deals
And complete control and logins/ control panel for updating payment info and all for accounts automatically for saas would be great too.