Ability to Create a Sub-Agency-Sub-accounts
P
Pro Hurd
To have an account where businesses can have their own sub-accounts within a sub-account. I would call this a Sub-Agency Account. I'm working with two companies and one has agents and the other has locations for which they want them to have their own accounts. They want to have access to these accounts to see how different locations are doing or assist their agents. It would be nice if their account portal allowed them to select each location/agent account in the same way we switch through our sub-accounts. Currently, I have to set them up with multiple different accounts and provide a primary admin, access to each. Currently, to do this they need to pay and set up each account separately which also complicates the sales process.
Let me clarify the requirements and proposed solution:
Current situation:
These companies have multiple agents and/or locations
Each agent/location needs its own account
Company management wants to access and monitor all their sub-accounts
Currently, we need to set up separate sub-accounts and provide admin access to each
The system doesn't allow the purchasing of multiple sub-accounts at once.
Desired functionality:
A main company account that can access all their own sub-accounts
Ability to have the primary company switch between sub-accounts easily, similar to how we switch between current agency sub-accounts
Eliminate the need for Admins to log in and out of multiple accounts
Proposed solution:
Create a multi-tiered account structure with the following levels:
Agency level-(top tier)
-Sub Agency Level (Middle tier)
-Sub Agency-Sub Account Level (bottom tier)
Here's how this structure would work
Main account for each business (Sub-Agency Account)
Has an overview of all locations and agents (Sub-Account)
Sub Agency Admin can access and switch between all their connected sub-accounts (locations and/or agents)
Allowing Saas Agency Account the ability to group package sub-accounts.
If it's already possible I would LOVE to know. Thanks.
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S
Sales & Marketing
Merged in a post:
Agency Account ——> Agency Sub Accounts ——>Sub Accounts
D
Dominick Stevens
I would love to see the ability to sell as SaaS an agency sub account. That way when we actually sell to an agency (like an insurance agency) they can add sub accounts for their agents/users.
This would streamline our support process. Now when a user has a problem we can look at all the accounts connected to their agency sub account to provide support. Right now we can have multiple sub accounts and basically make note of where they’re aligned, but let’s say and agency owner wants all of their sub accounts to have a specific dashboard. Now that has to be updated for each individual sub account as opposed to updating the “agency sub-account” and having it sync across all subs aligned to that agency sub account. This would also give the agency sub account access to all of their sub accounts aligned under them.
S
Sales & Marketing
Merged in a post:
Make sub-accounts / sub-locations for sub-account
I
Iver Aune
Make sub-accounts / sub-locations for sub-account.
Some of my bigger clients will have all their locations under one umbrella. If this is a existing feature, please let me know!
I
Iver Aune
Same type of request, named and structured differently:
I
Iver Aune
This is an old post, please ignore
J
Jamie White
This would be Great for my REI clients
A
Ammon Allen
This would solve a lot of issues that we're running into, some of our users have 3+ logins just to be able to view multiple sub-accounts, but we can't make them Agency level users due to Security concerns.
H
Homero Pérez Noble
I also asked for this feature!
J
Jason Levine
It's just double white labeling so you can have a master agency and a sub agency underneath it - not possible right now but would be great
A
Anthony Hunt
that can be really Awesome!!
I
Iver Aune
This feature would solve it:
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