Save Reputation Settings; Email Review Request Template to Snapshot
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Scott Hill
https://www.loom.com/share/c1f8cc2c3af9498ab2550c03f44a8a07?sid=23589ae5-bb25-4974-9bc8-0ed562c71c9a
#1 Can not load an email template to Email Review Requests in Email Builder.
#2 Reputation Settings do not save/load with a Snapshot.
#3 The default email is not compliant as there are no unsubscribe links in the body of the email.
#4 The default email saves as 'New Template' in new accounts. Recommend saving as 'Review Request Email Template'
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S
Sales & Marketing
Merged in a post:
Email Review Request - Now useless if your market is not english speaking
G
Gustav Ekman
I was on call with the support today and they told me that we can no longer change the header and footer of the Email Review Requests.
This is quite terrible since they are in english by default ("powered by" & "sincerely", for instance, which I was told can not be edited or removed) which renders them completely useless for anyone operating in a market where english is not the native language.
I am not gonna send review requests with bits and pieces in the wrong language, and neither would I expect my clients to. This effictively means I can no longer offer reputation managent for my clients which significantly reduces the value of GoHighLevel for me and all non-english markets.
Please fix this ASAP
S
Scott Hill
Short Version: Reputation Settings do not save with Snapshot
C
Cait Lanning
Upvote x1000 for the snapshot part - we just tested this and it does not push with the snapshot. This is essential to keep from editing every accounts email individually.
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Scott Hill
Cait Lanning
Thank you for the 1,000 votes! Please ask others to upvote this!
I've added a short version video.