Review Requests Continue After A Review is Left!
J
Jason Hinsley
If I send a review request to a contact via multiple methods eg. SMS, Email, WhatsApp and the contact leaves a review, the requests will continue to follow up on the other communication methods.
Eg. Send request on SMS, Email, WhatsApp.
Contact leaves review via SMS link.
Contact will continue to receive review request follow ups on Email and WhatsApp.
I have to manually find the review request in Reputation module and click stop button.
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