The reputation management is a great addition. One place it fails me, and perhaps others (I searched heavily and didn't see this here already though) is by not bringing the photos connected to reviews through to the interface.
I have several restaurant clients, and regularly clients will attach photos of their food to a review. These don't pull through the API.
Often I'll respond with "what dish did you order?" only to see the photo was attached to the Original review.
Nothing game changing, but a nice addition if it's possible