Call Recording Content
A
Alex Wonnell
There is a content box under the checkbox for "Call Recording" when configuring phone numbers. The content in that box plays an automated message both on inbound calls to GHL from the customer side, and also on inbound calls to the customer from GHL. It would be great to be able to toggle only for inbound calls to GHL. Customers will not appreciate hearing an automated voice message when they answer the phone from a CSR through GHL.
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B
Brook Borup
Put a - in that box and it will skip that message.
R
Richard Quinn
Brook Borup .Yeah but this doesn't help if you want inbound recorded message, but not outbound.