❗ENABLE/DISABLE SPECIFIC FEATURES WHEN CREATING SUBACCOUNT
M
MM Management
We need to be able to enable/disable specific features for subaccounts (like in SaaS-Configurator)...
1) ...when manually creating subaccounts, not only after one was purchased through SaaS-Mode...
2) ...and edit these features after a subaccount has been created...
3) ...without needing to purchase the Pro Plan (SaaS-Mode).
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S
Sales & Marketing
Merged in a post:
Unlock SAAS Configurator Features
J
Joseph Falzone
I'm trying to edit the "Standard Plan" and way too many features are locked and for some reason, I'm unable to unlock them. I don't want to offer GHL's "standard plan" for my business, I want to offer my own; so how do I UNLOCK those features? Honestly, I waited until Q3 because it was promised to be fixed this quarter (to see all features unlocked), but all that I see is that the post (HIGHLVL-I-3929) has been marked "Closed", and the features are still locked. This feature was originally promised in Q1-2023 (see attached).
I'm not sure why that thread was marked closed. I'm in my trial period and trying to do the same thing as everyone else who posted about it--the lowest plan is set at $97 and there are several items LOCKED! I want to unlock them. There are only 6-days left until Q3 begins and items are still locked and all 3 plans. Does this mean that the items will forever remain locked?
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S
Sales & Marketing
Merged in a post:
Better options in "Features and Limits" configuration of sub-accounts
B
Ben Vickers
The recent update for configurable Features and Limits for sub-accounts has a few notable bugs. If you believe support, it is 'Supposed to be that way'.. that sounds familiar.
- Currently switching off 'Reputation Management' and all related features will still leave the REPUTATION tab in the side bar and display a blank tab - Support claims it's supposed to be that way.
- Switching off 'Invoicing', 'Ecommerce', 'Text 2 Pay' and all other payment related options still leaves PAYMENTS tab, and TRANSACTIONS and PRODUCTS as accessible.
- Switching off all Marketing, Design and Content AI options still leaves MARKETING Tab and Brand Boards accessible.
- OPPORTUNITIES is off, yet I can see and add OPPORTUNITIES to the dashboard.
- ALL REPORTING is OFF but I can view the dashboard - Surely DASHBOARD counts as ALL REPORTING???
- They include an option for a discontinued feature - Google My Business Messaging. Thats been gone for quite some time... Sums up the logic behind the design of this feature.
There's probably a few other odd design choices that haven't found yet.
More individual options would be good, but at least putting some common sense behind the ones that are already there would be a good start.
Unfortunately it's a another case of poor User Experience on the part of GHL. It simply does not make sense.
Same old approach from GHL - smash out as many features as possible in a short amount of time, changes are rolled out with very minimal UX testing, then leave the agencies to explain the odd design choices and dodginess to the clients.
It's painfully obvious this system is built by coders, not by agency owners. It shows.
S
Steve Nielsen
Please make this an option!
W
Wesley Schiesari
This would be essential to be able to handle clients via API and not just via interface
B
Ben Vickers
Another quick update...
Switch on only 'social planner' in the features and limits, and the front end still shows 'Payments', 'Reputation', and 'Sites'.
Currently discussing this with support - as usual they're claiming its 'supposed to be that way'. Again defending their nonsensical design / UX choices.
F
Felipe da Power
This is essential! Currently, we can only enable/disable it at the user level, but we need the ability to do it at the subaccount level. It would make things much easier!
K
Kate Cooper
This is needed urgently and I can't believe it is not an option... how is it that a sub-account is automatically given EVERYTHING if not on a SaaS??
T
Team Big Brain
Just create your own plans you don't have to use theirs
B
Brian Rodriguez
Team Big Brain: how
D
Dan Paradis
Team Big Brain I've found this too. And even creating a new package these locked services seem to be like the base package you cannot unlock them beyond this basic package. Is there a toggle somewhere to turn the locks off?
T
Team Big Brain
Dan Paradis you can make them via Stripe and use their payment links and pages instead