Customize contact detail view mobile app
J
Joshua Muradov
As of now, details that are hidden on the desktop through the customized contact detail view are still visible on the mobile app. There has got to be a way to synchronize both, because if they are still able to see the information on the mobile app, what is the point?
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m
mohmd abdelrazek
This is exactly the issue I’m experiencing.
I have hidden the Contact Owner from the Contact Detail View on desktop, and it is correctly hidden in the browser. However, the Owner is still displayed prominently at the top of the contact profile in the LeadConnector mobile app.
This defeats the purpose of customizing the Contact Detail View, especially when the goal is to give sales reps/technicians/limited users a simplified view and prevent them from seeing information that has intentionally been hidden.
Please make the LeadConnector mobile app fully respect the same Contact Detail View configuration as the desktop version, including hidden Owner/Followers and custom fields
This should be synchronized automatically between desktop and mobile
B
Brent Attaway
This!! Plus, if you think about it... the main users that you want to customize and/or limit their view of fields and features etc... they are primarily limited users in the field or on the go. Like sales reps, technicians, etc. They don't need to be overwhelmed with ALL the possible custom fields and features listed... they only need a limited view to ensure they actually USE and LIKE the app.
And mobile reflects NONE of this in the Objects>Contacts>Custom View setup. kinda crazy to me.