Option to Manually Unlock Drip Content for Individual Users
B
Borna Dobric
It would be extremely useful to have an option to manually unlock specific drip content for individual users in Memberships.
Currently, drip schedules are fully automated based on the user’s enrollment date. However, if a user loses access to the course (for example, due to payment failure, cancellation, or manual removal) and then re-subscribes, the drip timer resets and the user has to start the drip cycle all over again — even if they had already reached advanced modules before.
This creates a poor user experience and extra support work for course creators who want to restore access where the user left off.
Suggested improvement:
Add an admin option to manually unlock individual modules or months for specific users.
This could be a simple toggle or button (e.g., “Unlock for this user”) inside the user’s membership progress page.
The manual unlock should apply only to that user and not affect the global drip settings or other members.
This feature would help in cases of billing issues, re-enrollments, or manual course management, giving admins full flexibility to manage student access without breaking the drip logic.
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L
Lucho Crisalle, CEO
Another option is to give us the ability to edit their start date. This way we can set their original start date or any other date necessary to give them access as needed.