D
Daniel Ndaya
Examples include:
  1. Completion & Retention
Course completion rate = (Students who completed the course ÷ Total enrolled students) × 100
Dropout/withdrawal rate
Retention rate (students who continue to the next level of the course or program)
  1. Performance Outcomes
Average final grade
Pass rate = (Number of students who passed ÷ Total enrolled) × 100
Failure rate
Grade distribution (A/B/C/F breakdown)
Mastery rate (students scoring above a threshold, e.g., 80%)
  1. Attendance & Engagement
Average attendance rate
Tardy rate
Participation rate (if tracked)
Assignment submission rate
Late submission frequency
  1. Assessment Metrics
Assessment completion rate
Average assessment score
Time to complete assessments (optional for digital platforms)
Reassessment rate (how often students retake assessments)
  1. Student Feedback & Satisfaction
Course satisfaction score (from surveys)
Instructor effectiveness rating
Net Promoter Score (NPS) – likelihood of recommending the course
Qualitative feedback themes (from open-ended survey responses)
  1. Learning Progress & Growth
Pre-test vs. post-test score improvement
Standardized test alignment (how course performance maps to external exams)
Skill acquisition score (based on rubrics or learning objectives)
  1. Operational KPIs
Class size utilization (actual vs. capacity)
Instructor-to-student ratio
Resource usage (e.g., digital platform logins, videos viewed)
Instructor grading turnaround time