Voice recordings via SMS
P
Patrick Grabbs
Imagine being able to send prospects voice recordings via SMS. You can send them video, but not a simple voice recording. PROTIP: Imagine being able to do this through the HighLevel app with clients.
HIGHLVL-I-1947
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J
Jacob Miller
Yes please!
C
Cate Scolnik
You can do this already! Just attach an mp3 file. The recipient is able to listen to it or view the transcript, just like a regular voice message.
The only caveat is that you need to keep the file small enough that the telcos deliver it. We've been doing this for over a year.
S
Shreyas Gupta
Providers do not directly support voice messages via SMS. But it is supported if sent via MMS or RCS.
T
Thomas Stewart
Shreyas Gupta so the answer is we need to be able to do this via mms or rcs
O
Oliver Wolf
Shreyas Gupta Yes I think we all recognize that - the need is via SMS like we would from our phones - otherwise it's too inconvenient for sales team to leverage
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Rita McRay
Some clients send me voice messages through sms in GHL. Would be great if I could reply ands send them back a voice message like we do in our cell phone. Or be able to connect our cell phone to GHL so all the messages can be recorded in their contact page
R
Randall Oliveira
********************Hi, I'm from Brazil and we are the BIGGEST user of the voice memo feature of whatsapp, and second biggest Whatsapp user,overall just behind India. We know there is a voice memo button when you connect whatspp via GHL's native API solution. But, there is a lot of third party APIs for whatsapp that are able to connect to GHL. But then they can't send voice notes. Which is a critical for my clients. They are real estate brokers that have many real estate agents on the go and talking with clients. We are beating many great solutions for the real estate market in Brazil with GHL. But for us to dominate the market, we NEED this feature. Just to make it clear, we need the same funtions of the voice memo button from the official Whatsapp API from GHL.
E
Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
The carrier limitation is the real blocker here. We've had clients ask for this constantly but SMS just doesn't support audio attachments natively. iMessage handles it fine but that limits you to iPhone users only.
S
Sales & Marketing
Merged in a post:
Sending voice message via SMS
h
hoda@vancoweb.ca
Can we add the option to be able to send voice messages through SMS? like it is done through regular text message?
HIGHLVL-I-4230
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Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
The SMS limitation is real since carriers don't support voice attachments. iMessage would work perfectly for this though. Are you mainly dealing with iPhone users or mixed?
J
Jaime Smoody
Just want to add that sending the voice notes through the app would be great. Not sure if people are requesting sending voice notes from the web, but just want to throw it out there.
K
Kyle Ras
In addition to voice notes, being able to send a quick video recording through SMS would be a great ability as well
A
Aditya Jha
Kyle Ras think iMessage would work well for this if you're serving the US market. Does SMS even support videos?
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