Twilio Alphanumeric Sender ID | Voters

Twilio Alphanumeric Sender ID

Ted Jee

Can we please have the Twilio Alphanumeric Sender ID functionality within GHL?

HIGHLVL-I-1207

April 14, 2020

Shubham Gupta

Merged in a post:

Alphanumeric SMS sender

Karim Sherra

I just spoke with someone at Twilio and He mentioned that Alphanumeric SMS sender is an active option that we can use through HL! How that can be done?

HIGHLVL-I-962

July 22, 2024

Shubham Gupta

Merged in a post:

Alphanumeric id for lc phone

marawn ali

We need alphnumrric id to solve the problem about some country they dont have twillio number such aş turkey which i live and i dont have turkish number so if i can put the name for my business instead of the number this will be very useful even if i use an american number like i doing now

July 22, 2024

Shubham Gupta

Merged in a post:

Twilio Alphanumeric Sender ID

Antoine Michel-Langlet

This is CRITICAL for gohighlevel to conqueer the French market (this is the only way we can send SMS)

July 22, 2024

Shubham Gupta

Merged in a post:

Alphanumeric Sender ID easy set up within GHL

Matthew Noakes

HIGHLVL-I-4899

July 22, 2024

Barry- Element IT

This is needed more than ever. You can't SMS the UK from outside of the UK unless you either have a UK number or have Alphanumeric SMS

Essa Mustapha

We need this!
The Twilio API makes it trivial to change the 'from' field in an API to some Alphanumeric Text. Professional businesses don't one-way message from a regular mobile number
Shaun Clark

Shaun Clark

Essa Mustapha We always follow the votes and yes it is trivial, but it also has what in my mind is a huge limitation:
Alphanumeric Sender IDs are only available for one-way outbound messages; recipients cannot reply directly to messages. (However, you can provide contact information in your message if you want recipients to respond).  
So no two way texting just remember that when you switch to it.

Essa Mustapha

Shaun Clark
Makes sense!
To be honest, we have worked around this a little bit setting up our own custom conversation provider at the moment :)
Once the this ticket is in: https://ideas.gohighlevel.com/apis/p/fix-internal-sms-for-custom-conversation-providers
We will be 95% the way there with our one-way notification messages being branded and having a seperate SMS number for standard conversations

Tyler Peck

Another vote for this.

Tyler Peck

This is a big feature outside the USA. Most established CRMs have this.
We require this for order/ account updates. So transactional messages.
Please put this into the roadmap.

Jordan Cole

Please guys make it work - I've got the agency trial and unfortunetly I just can't use GHL for that. I'm so pissed off...

Philippe Martins

I think it's not manageable from GHL. 
In Twilio we can read : Messages sent from an Alphanumeric Sender ID do not accept replies from recipients.
So, the conversation with contacts through SMS in GHL can't use that.

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