Messaging analytics
T
Tommy Ibrahimi
You should be able to download a csv list of phone numbers that have bounced or have any errors with them just like you should be able to do that with emails. If they arent showing up on the bulk actions it should be in the analytics.
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F
Faizan Khan
Merged in a post:
Tracking OptOut and Error Rates for Individual Subaccounts
K
Kalel V.
Please add something in the dashboard or anywhere easily visible for individual subaccount users to track their optout and delivery error rates so each can better monitor and pause their SMS before they get suspended. Email notifications just to agency admins are not efficient.
F
Faizan Khan
Merged in a post:
SMS data/stat dashboard for optout, error, bounce rate
A
Audrey Lim
Need to analyze optout, bounce, error rate for SMS