Show SMS Encoding
J
Joe Solano
It would be nice on the SMS editor to see the number of segments the text is using and the encoding type, say GSM-7 UCS-2 so you can tell if it is going to cost you more than you think. Since text messages are charged based on the number of segments, something that is 240 characters may actually end up costing you 4 segments if it gets UCS-2 encoded because of a single quote or comma. See https://twiliodeved.github.io/message-segment-calculator/ for some ideas
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Canny AI
Merged in a post:
SMS Segment Counter/Converter
J
Jakin Harper
Show how text segment count. Provide notice & option to convert when message costs are less to convert to MMS/SMS.
Details to show:
- Encoding: UCS-2 or GSM-7
- Character & Segment count: E.g., 44/160 chars x 2 segs
- Message type: MMS or SMS
Where to show:
- Conversations
- Templates
- Workflow Builder
- Reputation Management SMS Review Requests
S
Susmitha Damarla
Merged in a post:
Predict SMS Split Segments
A
Alexis Counts
Similar to (http://chadselph.github.io/smssplit/) HighLevel could have the ability to predict if/how SMS will be split.
This will improve users ability to estimate twilio costs for SMS messages.
J
Jon Hawker
This is incredibly important. Please consider adding ASAP. Hopefully there's a easy library such as what Alexis Counts shows here (which I use on the outside) that can be added to make this an easy update.