We have enquiries in USA and international. In my workflow I want to send an SMS to each enquiry based on their location. They have never been SMSed manually yet so we need to automatically select the right "from" ph num.
Right now, we only have the option to select the "from" SMS per workflow, so I have to create a bunch of new workflows, each with a single SMS step, and my main workflow then triggers them based on location.
Instead, I want a dropdown in the SMS action settings to select the "from" number (like what we have when manually sending SMS). That way I can duplicate the actions and have all the SMS "from" options in the one workflow, and select which one is used so each contact receives from the correct number.
Even better would be the ability to set the default "from" ph number WITHOUT sending an SMS, so I could have my logic for that step first, set the "from" default number per contact, then have a single SMS action that would send to each contact "from" the number they have set.