Ability to choose power dialer phone numbers
C
Chad Denke
We need to be able to call from different phone numbers to call from in the auto dialer when calling.
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F
Faizan Khan
Merged in a post:
Call from different numbers in power dialer like you can when calling in the contact
C
Chad Denke
ability to choose what phone number to dial from in the power dialer
F
Faizan Khan
Merged in a post:
Select Phone numbers to dial from in Power Dialer
C
Chad Denke
Can we get the option to choose the number we are dialing from in the power dialer
C
Chad Denke
Shaun Clark We can't change the phone numbers we are dialing from in the Power Dialer.
The only way is to change the primary number in the settings tab and then going back to change it again.
These numbers get marked as SPAM if you are having ISA's call people using the dialer.
So, dialing or using the dialer for the it's designed purpose is a nightmare because you can't switch numbers like you can when in the contact.
Which I don't understand why you have it there and not in the dialer. It's the reason why nobody uses it because if they have a team dialing from it the number gets burned up right away because most people don't know they need to swap it out in the setting area with a different number and then change it back.
This really makes it impossible to use the main number because it's always being swtiched and your clients are like why do you have a different number all the time.
Ronak Jindal
Hey Chad Denke, Ronak from the Phone team here.
- You're unable to change the dialling number easily when using the power dialler:
Valid point. We will work on this. Curious to know why you want to change phone numbers midway?
- People forget to change the primary number back to it's original state leading to your customers getting calls from different phone numbers:
Should be solved once we solve point 1
- You talked about numbers getting marked as spam but I'm not clear why that is happening
We can continue talking here or get on a call: https://speakwith.us/ronak
C
Chad Denke
Ronak Jindal I noticed you did some other updates to the phone numbers but now there is this issue when you use the dialer.
I encountered this yesterday and today after our call.
https://www.loom.com/share/287ee20945ee4fb1951ecb697b74eec1?sid=531eef0e-5dc6-44da-ba23-91ba95ad04df
You used to be able to pause the dialer and make a call from the other dialers and now it is getting hung up.
S
Simo Saad
This will be great as well, look at it
C
Chad Denke
Any update on this?