Objective:
To reduce the number of spam calls forwarded to clients by implementing an interactive filtering mechanism.
Description:
Given the increasing volume of spam calls, we aim to introduce a preliminary interaction for callers to ensure they are genuine before forwarding the call to the client's phone. This will act as a barrier against automated callers and bots, which typically won't interact with such systems.
Functionality:
When a call is received, the caller will be greeted with an automated message.
The message will instruct the caller to "Press 1 to connect the call."
Only upon pressing '1' will the call be forwarded to the client's phone.
If the caller does not press '1' within a specified time frame (e.g., 10 seconds), the call will be terminated or sent to voicemail.
Expected Outcome:
By implementing this feature, we anticipate a significant reduction in the number of spam calls forwarded to our clients. Genuine callers will be able to connect by following the simple instruction, while most automated systems and bots will be filtered out.