Mulitple outbound numbers
F
Fabian Lang
Being able to have a default outbound number for SMS an other for Calls because in my country twilio only has Phone numbers that can do either or.
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J
Jay Martin
Core Platform Chase Buckner
Ticket #3292320
Multiple outbound numbers is a necessity for any calling system.
We already have the ability for assigned contacts only for users. They will only be calling their contacts anyhow so why not give them the ability to use multiple unassigned numbers and we can have the system Ring All but just have those selected users on the phone system side in place. Thus they can click the dropdown and pick whatever unassigned number still have a dedicated number that rings them no matter what and is the users default.
The phone logic is already there we just need users with "Only assigned data" to have access to unassigned phones if possible. Im sure some people dont want that but give us the option at least to turn on visibility for phone numbers or not.
then if they want to select a texas area code number to call people in texas they select dropdown and click to use it then anytime someone who calls that number it rings selected user still through the phone system side.