Connect Call Agent to Desk Phone Using IVR
C
Chad Warren
We need the ability to allow IVR to ring a desk VOIP phone. We have our Yealink T46S phone setup to send and receive calls with HighLevel, but right now in the IVR automation settings, you can only select it to ring the Webapp for an agent. You cannot select Desk Phone as an option. This would allow for example to push 3 in the IVR tree and it would ring our desk voip phone.
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