Cancel Missed Call Text Back If User Responds
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Tom Regier
Currently, there is no way to cancel the missed call text back action. We had a scenario where there was a missed call and then a user tried calling back and sent a text before the missed call text back was sent. The contact also texted back before the missed call text back was sent so the missed call text back no longer made any sense.
It would be nice if there was a way to have this feature automatically cancel without needing to set up a workflow.
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S
Sales & Marketing
Merged in a post:
Missed Call callback and connect
A
Accounts FulcrumConcepts
On a call with an agency group and mentioned a system they use that will call user for missed calls, then connect to missed call #. Same concept as text for missed call but call connection. Would be a great additional feature. Not sure where to put this idea. Mike
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Jason Dueck
do you mean forward unanswered calls to an alternate phone number? If so I'm ALL for this!
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Luke Schwarting
i agree id love to see this.
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Luke Schwarting
i agree id love to see this
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Luke Schwarting
i agree id love to see this