Call Queue
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PeakSend AI
If there was a way to have customers wait on hold until the next sales person is available, this would be very helpful. This way an outbound team can make dials while potential customers wait on hold to be transferred to a live sales rep, as soon as someone is available. I believe other CRMs call this a Call Queue
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Ronak Jindal
Merged in a post:
Phone call on hold queue or transfer calls to others team members in office
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Velon Willis
I'd like to be able to place calls on hold and other staff pick up those calls, essentially an on hold que or ability to transfer calls to other office extensions. What software can I use?
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Alex Trueba
Why is this not a thing yet?!?
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Allen Doss
For an IVR system, this feature is a must.