Business Name As Caller ID | Voters

Business Name As Caller ID

under review

Noah Kent

Would be amazing if we could display our client's business names as the outbound caller ID so leads see the business name instead of a random number.

March 22, 2023

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Aquiles Casabona

Many clients don’t answer calls from unknown numbers, and this feature would help a lot.

Chad Warren

Twilio has this and its called Branded calling but is in beta - https://www.twilio.com/docs/voice/branded-calling-public-beta

Jonathan Bancod

Hello, we recently came to need this feature. As I've read and chatted the support this has been already under review for quite sometime now.

May I know when is the ETA for this development? Thanks!

Lucas Gaeth

Pretty sure this can be done already for outbound -https://help.gohighlevel.com/support/solutions/articles/155000003232-how-to-set-up-verified-caller-id-use-your-number-for-voice-calls-

Kyle Campbell

Lucas Gaeth I believe people are looking for the Business name to pop up in the caller ID, not to set it to another number

Hennie Vermeulen

Any update on this, been under review for a very looooonnnggg time ;-)

Pedro Diaz Ramos

This is needed! other VoIP phone providers have it. Seems very basic.

Moustapha Diaw

how is this not standard. also we need more available numbers for each area code.

Stephen Holland

In large metro areas, there are often numerous area codes. Our outbound calls shows a town that is different than where we are located. Our pick-up rates are definitely affected without a meaningful Caller-Id Name

Carolyn Zeytoonian

We hope that GHL develops this feature very soon! I predict that more people will pick up our outbound calls when they see our company name! I, myself, never answer the phone on the spot if it's an unfamiliar number! Thank you in advance!

Chris Kidd

Definitely need this. Trying to convince a current client to use GHL for outbound calls and this feature is an absolute necessity for them.

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