Business Hours for Phone Numbers
C
Cameron Thomas
Right now, your system lets us set business hours for workflows, but there is no way to stop calls from ringing outside those hours. This is frustrating and breaks basic functionality.
You need to add the ability to:
Restrict incoming calls outside business hours
Automatically route calls to voicemail or a message when off-hours
Integrate with existing call routing settings
This is a critical missing feature. Please prioritize adding this.
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J
Julienne Ross
If you edit the assigned users for a phone number's availability hours, it should automatically forward calls to voicemail if they are outside the assigned users' hours.