Ability to have incoming calls show caller id as their contact info
T
Terrell Day
When a call comes in to my mobile device it would help if I had the option to have the caller id show as the contact name and number save in my ghl account contacts as well as tell me what twilio number they are calling.
Since I have multiple numbers for different reasons, it would help to know who is calling vs just a number but if they are a saved contact in my system it shows that name and number and also which number of mine they are calling so I can answer accordingly.
Plus there are some contacts I don't care to answer :) would be nice to quickly know!
thanks!
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A
Adam Page
Def need this ASAP!
A
Alex Dant
I just switched over to GHL as a crm and this is crazy to me that it's not already like this.
K
Kanishka Gunaratna
This is a good one. I think it is better to open the contact info modal when we are getting a call. So if its a new one we can fill out the details while we are on the call
J
Jamie Byram
Definitely. A saved contacts name should show up when they are placing an incoming call. That way users know if it's a new call or an existing customer.