3 Way Calling
E
Eric Fierro
More and more people are using the system to call on leads. They need the ability to make 3 way calls for example to an insurance company to complete a health telephone interview or enrollment into a product. Can this feature be implemented?
HIGHLVL-I-1180
Log In
F
Faizan Khan
Merged in a post:
THREE WAY CALLING FEATURE
G
Garrett Herrmann
PLEASE ADD A THREE WAY CALLING FEATURE IT WOULD HELP ALLOT WHEN CONTACTING THIRD PARTY ON BEHALF OF A CUSTOMER
F
Faizan Khan
Merged in a post:
Fix three way call limitation
B
Brenda Engelman
You can’t 3-way call in the phone app, only from the browser. Once you “warm transfer” to create a 3-way you lose the option to select the dial pad and can’t navigate menu options like press 1 . You end up having to call the client back from your cell phone instead which comes from your personal number or asking the client to call you right back so Twilio forwards and then do the 3-way on your cell instead.
HIGHLVL-I-3308
F
Faizan Khan
Merged in a post:
Live transfer and 3 way calling
J
Jason Shouldice
HIGHLVL-I-1205
F
Faizan Khan
Merged in a post:
3 Way & Transfer
O
Oscar Merlo
It is very important to have 3 way feature or transfers on outbound calls, example for the insurance business sometimes you need to connect your customer to connect in the same call to carriers and now it is not possible but this is important, once you guys have that will be perfect. so please try to implement this.
F
Faizan Khan
Merged in a post:
Add 3 Way Phone Call Feature!
K
Kristopher Perkins
Please add a way to do 3 way phone calls!
O
Oscar Merlo
Yesss we need this i've been asking for this since long time ago
S
Stetson Davis
While on a call in your system, click on "Warm Transfer" and it will allow you to add a call. Your are now on a three-way call!
If you hang up, it leaves the other two on the line. You have now performed a "Warm Transfer"
If you'd like to transfer someone to another person without being on the new call, you can use "Blind Transfer" and it will allow you to just forward them to the new number!
Hope this helps. I see a lot of upvotes here
Garrett Herrmann
C
Cody Leake
I agree!
B
Boyd Barlow
We REALLY need this! We are in Solar and often need to 3way in the power company right while we have the customer to get the info we need! its often make or break on a deal if we can't get that info right then
N
Nicholas Daugherty
This was completed for the desktop app, but not yet for mobile, right?
K
Keith Besherse
Nicholas Daugherty, is that still the case?
Shivam HighLevel? If live transfer & 3-way calling are not functions of the mobile app then this request is not complete.
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