Reply to Setting in Emails
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MarketingAgency GTA
According to Mailgun, to change Reply To address it has to be a setting in Sending Application. Please create a Section so that we can put a Reply-To Address when Sending Emails be it Bulk Emails or through Campaign.
Right now, Reply-To Address goes as name@mg.domain.com
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Sameer Nigade
Yes, we need this!
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Cyprian McKenley
We need this!!
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Keith Carpenter
We need this feature!
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Kyle Bahr
+1 this is needed
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Gene Graham
How is this not implemented yet? Such a basic feature.....
After spending weeks building a full quote request process for our company we have been tripped up at the final hurdle by THIS!
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Andy C
We started to migrate email from Klaviyo and AWeber but have had to abort and abandon GHL for marketing emails. At campaign and workflow levels we need to be able to specify 'reply to' email address but with this being a 'global' setting.
I guess if you are a small business / sole operator you only have one email address but we and some of our clients use different emails for sub-brands and larger campaigns or product launches.
This may force us to abandon GHL.
Please consider enabling this configuration at campaign / workflow / per email level.
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Marcos A. Paulino
This is marked complete, but the reply-to needs to be se on an individual email basis. The solution provided below only allows ALL general emails to be replied to a single user. I don't think this request is complete.
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Don Burk
I just spent a couple hours experimenting with how to set a ReplyTo email address for an email notification in a workflow. It is the most basic requirement, and every CRM and marketing automation tool I have ever used has this basic email feature. All I want to do is send an email notification of a new lead to my client's email and have a reply to email that goes the the new contact's email address. There appears to be no way to set this up currently in GHL making the CRM unusable for any of my clients.
It is mindboggling that this basic and almost always required feature is non-existent in GHL. Now I have to go to my clients and tell them never mind this CRM is not yet ready for use by businesses. WTF?
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Lexi Laughren
Don Burk: We are trying to do the same. Any luck?
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Sam Ardern
Don Burk Hey have you found a solution?
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Mike Petritis
RevEx Group I agree with Justin Showers. I was hoping this would be able to be changed on the per email basis, not all emails.
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Justin Showers
RevEx Group How is this any different than the universal "Forwarding Address" that was already in settings?
This setting needs to be on each individual email or email campaign. A single setting that applies to everything doesn't really work for many use cases - we have to be able to define it PER EMAIL just like you would the "From Address". (e.g. Depending on the email we're sending, our "FROM ADDRESS" might be one of about 6 different email addresses... and the "REPLY ADDRESS" should match the "FROM ADDRESS" depending on the email. Pretty standard email platform need here.)
The Status of this is not "Complete". Notice the title of tie Idea: this setting to be accessible IN the Emails... as in "per email".
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