OUTLOOK FIX - Send emails from root domain (e.g. info@domain.com) + show header
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Mirvjen Dollani
NOTE: THIS BUG IS MARKET PREVIOUSLY AS RESOLVED! THIS IS FALSE. THIS IS ON GHL AND GHL NEEDS TO FIX THIS!
This is what it says when adding a subdomain and connecting with LC. However, currently, everyone who does this if failing MS Office users. I spent hours reading and "on behalf of" topic and could not find a solution. 99% of our clients use outlook, hence we need to fix how this looks on Outlook.
1- Fix "on behalf of" for the root domain email
2- Show header text (Contact <contact@go.domain.com> instead of contact@go.domain.com) at the top of the email - should be fixed for both subdomain emails and the root one
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S
S17 Admin
High Level Team, any update on this please? Using the root domain is not an option for most of our clients. Please review this issue asap.
E
Eddie Jackson
yeh im pretty frustrated with this also. Leadconnector email has been the worst email service ive ever used. Ive never had so much difficulty with an email provider before, mailchimp, convertkit, all of them have no issue whatsover with this. But LC does
S
Stockton Walbeck
Definately a big issue but this is not a bug lol. It's a microsoft outlook issue in the way they send emails. Still would be awesome to get fixed