đź“© Email receiving - Email Inbox
I
Ivo Dimitrov
I’ve already set up the dedicated domain, but the email used for sending emails is unable to receive replies, and those responses don’t appear under the conversation tab.
And with the new Domain resell feature, this is a must. We don't have dedicated inbox for our main domains and official email adresses.
Log In
K
Kevin Scott
Ive been on this rant as well and thought ghl was making this per a comment on the live streams friday several months back but i don't see it yet so i ended up making something for our own use as an app. I haven't tried to do an official marketplace app with it its pretty much so we could have these features. Works pretty good for us and i am trying to add features. I'd be happy to add a few people to the app to give it a try. I think there is a limit to how many i can add privately and obviously its internal for me currently so i would want to talk to anyone wanting to give it a try. Love to get feedback and make it better but im not trying to create masterpiece since ghl is supposedly working on this. That being said its pretty good works outside of ghl inside of ghl has full multi inbox and shared inboxes (sales etc) threading and a the conversations are all within a conversation. several options (geared to our use cases of course but open to ideas).
K
Keith Besherse
Sales & Marketing Product Team Core Platform Karthik Karthik Anand (HighLevel) Shivam HighLevel Chase Buckner , Why is this Contact not seeing my replies?
Reply To ALL Features in Email Conversations | [Original Ticket- #4775223] #5433905
S
Sales & Marketing
Merged in a post:
📬 When will we finally get real email inboxes per domain?
T
Théo JUSTINE
Right now, we can send emails using our domains inside the platform…
👉 But we still can’t receive emails in a proper inbox linked to those domains.
And honestly, that’s hard to understand in 2026.
👉 What we need:
• a real inbox per domain (e.g., contact@, support@),
• the ability to receive incoming emails directly inside the platform,
• manage replies without relying on Gmail or external tools,
• receive essential emails like OTP codes, confirmations, client replies, etc.
🎯 Every business needs to:
• centralize communication,
• have a professional inbox,
• avoid stacking multiple tools.
👉 Yet we’re still forced to use external solutions (Google Workspace, Outlook…) just for this.
🤔 This feels inconsistent with an all-in-one business platform.
👉 What we expect:
A fully functional email inbox system, connected to hosted domains.
🎯 This is not a “nice-to-have” — it’s a core feature.
And it would eliminate a major dependency on external tools.
👉 So… when will this essential feature finally be available?
C
Clément Duval
Go !
R
Roy Moss
Second that!
L
Luc Poirier
Yes, that's a key feature!
A
Ankit Rauniyar
Such a must feature
M
Mark Edom
I agree! I am having to manage my emails twice. Once in GHL, then again in Gmail, because I can't just ignore the emails in Gmail, because anything incoming that isn't already against a record will not come into GHL. So they would all get missed.
K
Kevin Scott
Mark Edom for sure. see my reply. I have been in the same boat and finally decided to do something about it. Im sure they will have something soon
P
Pedro Robert
Completely agree.
T
Teresa Woolard
YES, agree!!
Load More
→