Customise system generated emails
under review
R
Robin de Niet
Most of the system generated emails (eg for new contact created or appointment scheduled) are ugly, not translated and I cannot find a way to turn them off.
Please let us customise all the system generated emails.
Log In
N
Nathanael Fourie
We really need this implemented as soon as possible, please!
The bulk of our clients are currently not English-speaking, so don't understand the emails that GHL is sending them.
We also don't need system-generated welcome emails; only verification emails providing login details for new users.
It should be possible (at least for Admin - either at Agency/Sub-Account level) to decide which system-generated emails go out to various users per Sub-account.
Currently, it's giving a very bad impression of our business - the fact that messages are being sent out (even the login security emails) that our agency didn't instigate/authorise (we would have wanted such emails sent in the language of the platform that the user is logging into). Our clients are asking themselves why they're being sent random messages by our company (not by GHL).
Thanks in advance for allowing your clients the ability to decide which emails their system is sending out to their clients!
K
Karthik
under review
F
Federico Falcon
Karthik It would be very necessary to be able to increase the number of clients for the application to be in Spanish. I think something very urgent is to give credibility to the platform.
L
LincUp team
Karthik Although we can now customize your emails more than before, there is still an issue where we cannot place the same buttons in our customized templates that are included in the default template.
For example, the default email template sent when inviting someone to a community group includes a button to jump to the group page, but there is no way to add this to a customized template.
In addition to being able to customize emails, the customization feature is useless unless the information is sufficiently accessible as custom values, so I would like to see all customizable emails checked and improved.