L
Lyubomir Yankov
HighLevel already allows multiple dedicated sending domains inside one sub-account and lets us assign specific domains to workflows.
However, when sending a manual 1:1 email from Conversations or a contact record, there is currently no option to choose which dedicated sending domain should be used. The email is sent through the primary domain of the sub-account.
This creates a problem for agencies and businesses managing multiple brands, departments, or domains inside the same sub-account.
It would be very useful to add a simple Sending Domain dropdown when composing a manual email, similar to the domain selection already available for workflows.
This would allow users to:
  • keep each brand sending from its correct domain;
  • manage multiple brands without creating separate sub-accounts;
  • maintain cleaner domain reputation and brand consistency;
  • use HighLevel Conversations for manual replies without switching to external webmail.
Since multi-domain support already exists for workflows, extending the same flexibility to manual emails would make the feature much more complete.