Agency Email SMTP User for Warmup
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Dietrich von Zittwitz
It would be nice to have the SMTP user option available for the agency default email... I want my very low email users and the users that first start with my service to have a warmed up email address. I can do it with a 3rd party but right now there is only an option to do this in the sub account and not the main agency... If I am willing to warm up my default email for my clients, why cant I?
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Sales & Marketing
Merged in a post:
SMTP User/Settings For Agency Email
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Jason Moran
If I'm using LC Email I need to be able to warmup my agency email accounts. Currently I can add a dedicated domain to a specific sub-account and create an SMTP user so that I can begin warming up that domain but I can't do this at the agency level. Please add the ability to create an SMTP user at the agency level so we can warmup agency emails.
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Sean Stewart
According to GHL Support, if I understood correctly, sometime in the recent past, GHL upped the requirements before you'd be allowed to add an SMTP user so you can warm up your email account. Those requirements include the account being at least 30 days old and having a record of sending at least 500 emails in the last 30 days. This is a catch-22. In order to warm up your email account, you need to be sending a volume of email. But if you're sending that volume of email, you're likely sending most of it to spam folders, hurting the reputation of your new account you're trying to use. Surely there is some middle ground that can be found between assisting legitimate new accounts and dissuading those who would use the GHL systems illicitly. The current situation makes choosing GHL for a new email account untennable.
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Eli Kirlin
Sean Stewart So you're saying they told you that if you sent 500 emails from your dedicated domain at the agency level within the last 30 days and the dedicated domain is at least 30 days old then the option to add an SMTP user would appear?
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Sean Stewart
Eli Kirlin That's what they told me. We'll see soon if it's true as I set up my own amateur warming workflow for two of my accounts. Within the next 10 days or so, one of those should be eligible to set up the SMTP user so I can move to a more professional setup.
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Eli Kirlin
Sean Stewart Fingers crossed. Let me know how it goes!
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Sean Stewart
Eli Kirlin It works...