Please add a native workflow trigger to detect failed invoice payments (including recurring invoices) and power immediate alerts and dunning flows without external tools.

Request

New trigger

Automations → Workflows → Trigger: Invoices → Payment Failed

Filters

Invoice type: Recurring or One time

Customer, Location, Brand

Amount range, Currency

Subscription ID present or not

Variables available in actions

{{invoice.number}}, {{invoice.amount}}, {{invoice.currency}}, {{invoice.status}}, {{invoice.public_url}}, {{invoice.due_date}}

{{contact.name}}, {{contact.email}}, {{contact.phone}}

{{subscription.id}} if applicable

Failure code and failure message from gateway

Companion triggers and events

Invoices → Status changed: Past due

Invoices → Payment Succeeded

Subscriptions → Payment Failed and Payment Recovered

Webhook payload

Include invoice id, subscription id, customer id, failure code, failure message, attempt count, and next retry time if available

Acceptance criteria

Trigger fires within a few minutes of a payment failure

{{invoice.public_url}} remains usable so staff and customers can pay or update method

Works with LC Email and Stripe Billing

Logged in Audit Logs and visible in Execution logs

Available to all subaccounts with standard permissions