Request: Add a “Products” section in the Payments menu on the Contact Record.
This section should display all products/services/items purchased by that contact in a simple, centralized list.
Ideally, each product line would show:
🔹Purchase Date
🔹Product Name
🔹Quantity
🔹Amount Paid
🔹Status (paid, refunded, etc.)
❌ Current Challenge ❌
HighLevel currently makes it unnecessarily difficult to see exactly what products or services a contact has purchased.
The current process is:
Payments → Transactions → 3-dot menu → View Transaction → View Receipt
This process opens two additional browser tabs just to access the purchase details for one transaction.
If a contact has multiple transactions, reviewing their complete purchase history becomes extremely time-consuming and requires repeatedly navigating through multiple screens and browser tabs.
🚀 Why This Would Be Valuable 🚀
This would significantly improve the usability of the Contact Record and save teams considerable time.
It would allow users to:
🔹Review a customer's complete purchase history at a glance
🔹Avoid navigating through multiple menus and browser tabs
🔹Prevent duplicate or unnecessary sales outreach
🔹Provide more personalized customer support
🔹Quickly determine eligibility for upsells, renewals, or additional services
🔹Give sales and support teams a more complete picture of the customer relationship
The product data already exists in HighLevel. We simply need an easy way to see it on the Contact Record.