GoBD-compliant invoices (immutable invoice numbers, no deletion, audit trail)
M
Martin Dellwing
For EU countries like Germany, invoices must be revision-safe and compliant with accounting regulations (e.g. GoBD).
Currently, invoices in HighLevel can be deleted and recreated using the same invoice number, which makes the system non-compliant for accounting use.
To make the invoice feature usable in Germany and other EU markets, the following would be required:
Invoice numbers must be immutable and never reusable
Invoices must not be deletable, only cancelable via credit note / cancellation invoice
All changes should be logged in an audit trail
Historical invoices must remain permanently accessible
This becomes especially important with VAT / Reverse Charge support for EU businesses, otherwise the invoice feature cannot be legally used for bookkeeping.
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G
Gaetano Ficarra
Very important point. But that is not the end of it either. Highlevel cannot avoid hiring a tax advisor who is familiar with EU tax law to ensure that the GoBD guidelines are met.
IMPORTANT!
M
Marcel Kleusener
A crucial point, otherwise payments cannot be used as a valid selling point in EU market.
Here's how other CRM providers with invoicing options handle this:
1) When an invoice is deleted/canceled: Change the invoice text from "Invoice" to "Invoice Cancellation" or add "-CANCEL" after the invoice number (e.g., RG-2026-002698-CANCEL).
2) Once an invoice has been sent or marked as "sent," it is considered finalized and should no longer be editable unless documented. Many providers address this by displaying "-V1 // -V2" etc. as soon as the "Edit" button is clicked. For example: 1st Change RG-2026-002698-V2 // 2nd Change RG-2026-002698-V3
3) Invoice number interval. Currently, I can freely adjust the invoice number interval within an invoice / at invoice creation. The next invoice will then use this interval. So I could write 150 now and set the next invoice to 2290.
It would be better to have an option in the settings, where the prefix is also set.
C
Cornelia Fischer
This is enshrined in law that this must be complied with.
E
Emir Corbo
IMPORTANT
P
Peter Hiebl
100% this is a big one.