Support for iDEAL Digital Direct Debit Mandates (Netherlands)
R
Rick Timmermans
š§ Summary
Add support for iDEAL Digital Direct Debit Mandates so that Dutch users can collect SEPA Direct Debit authorizations via iDEAL within HighLevel.
This would allow businesses to securely and automatically charge recurring payments once the customer provides authorization.
šÆ Problem
In the Netherlands, iDEAL is the most commonly used online payment method. Many businesses rely on SEPA Direct Debit for recurring payments, but EU regulations require a valid digital mandate from the customer before initiating these charges.
Currently, HighLevel does not provide a native way to capture digital SEPA mandates through iDEAL.
As a result, Dutch users must rely on third-party systems or custom API setups, making payment automation and customer retention harder to manage.
š” Proposed Solution
Integrate iDEAL Digital Direct Debit Mandates as a supported payment option through a Dutch or EU payment service provider (PSP) such as Mollie, Adyen, or Buckaroo.
When a customer subscribes or makes a payment, they can complete the process via iDEAL and simultaneously authorize a SEPA Direct Debit.
The resulting mandate reference (mandate ID) and bank details should automatically sync to HighLevel, linked to the contact and any associated product or subscription.
Key features:
⢠iDEAL payment flow with digital SEPA authorization
⢠Automatic storage of mandate references (mandate IDs)
⢠Integration with existing HighLevel subscriptions/invoicing
⢠Webhook support for PSPs (Mollie, Adyen, Buckaroo)
⢠Dashboard view for active mandates per contact
š Value for Users
ā
Compliant with EU/Netherlands SEPA regulations (PSD2)
š¶ Lower transaction fees compared to credit cards
š Enables fully automated recurring payments
š³š± Aligns perfectly with Dutch payment habits
š Increases local adoption, conversion, and retention
š§© Integration Suggestions
⢠Mollie API (recommended): offers full iDEAL + Digital Mandate support
⢠Adyen: good for international operations
⢠Buckaroo: strong in direct debit and Dutch payment flows
š Impact
User Group: Dutch agencies, SaaS providers, coaches, membership-based businesses
Complexity: Medium (API + UI integration)
Expected Value: High ā significantly improves local market fit
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M
Marcel Van Den Hoven
Please make it possible as soon as possible. This costs me customers.
R
Rowan Blinde-Leerentveld
Yes, if necessary! BRING BACK THIS FEATURE
Stripe also simply offers this in the API. No idea why HighLevel chose to block the feature last year. Before that, it was just available and there are no restrictions from Stripe, so I think it's an easy switch!
Z
Zoran Vignjevic
Hey Rick, Stripe supports iDeal.