E
Eleni Psycha
Right now, automatic taxes in HighLevel are effectively global: the logic applies to all products or to none. This does not cover real‑world VAT rules where different products have different obligations.
​
What is needed:
The ability to configure more than one automated tax profile (e.g. “EU digital VAT”, “No VAT”, “UK‑only VAT”).
​
On each product or product category, we should be able to choose:
Which automated tax profile applies, or
To disable automatic tax for that product entirely.
Behaviour on order forms, payment links, and e‑com:
HighLevel checks the product’s assigned tax profile.
For some products, VAT is charged to EU customers.
For other products, no VAT is charged to those same EU customers.
Why this matters:
Many businesses sell mixed product types (e.g. digital coaching, live services, physical goods) with different VAT treatment per region, especially in the EU.
​
The current “all or nothing” automatic tax setting forces workarounds (duplicate offers, JS hacks) and risks non‑compliance.
Product‑level automated tax profiles would make HighLevel viable for more complex EU/UK tax setups without leaving the platform